Understand
Choose a repetitive task and agree what success looks like.
✦ AI INFRASTRUCTURE & CONSULTING
Put AI agents to work.
Give your team room to grow.
AI agents in your existing tools. Less manual work for D2C brands and lead-driven teams.
Explore our solutionsYour tools Connected.
AI agents inside your existing systems.
Less busywork More control.
Agents handle tasks. You oversee the work.
// WHAT WE BUILD
Explore our solutions.
For D2C brands and lead-driven businesses. Two starting points, with custom agents built around you.
01 / CUSTOMER & ORDER DESKBe there for
Be there for
every customer.
Without the busywork.
Help customers with everyday questions, verified order updates and return requests. Your team handles exceptions and the decisions that need a person.
Explore a sample workflow
MARCHCREST AI WORKSPACEINTERACTIVE DEMO
YOUR CUSTOMER OPERATIONS AGENT
A little less on your plate.
After verifying the customer, I check the connected store and share the latest available order update.
✓ Order lookup → customer update
ONE CONNECTED WAY TO WORK
Your tools. Your team.
A new kind of helping hand.
We learn how your business runs, connect the right agents
and bring the work together in one clear view.
YOUR EXISTING SYSTEMS
Store & orders
Messages & enquiries
CRM & calendar
MarchCrest AIConnected AI agentsWORK MOVES FORWARD
✓ Routine tasks handled
✓ Records kept in sync
✓ Decisions sent to your team
VISIBILITY COMES BUILT IN
Know what's done.
See what needs you.
See completed tasks and anything that needs your team, in one place.
WORKSPACE / OVERVIEW
ILLUSTRATIVE DATAA clearer day starts here.
Recent activity
Sample workflow log◉ People handle exceptions. Agents keep routine work moving.
FROM FIRST CONVERSATION TO EVERYDAY USE
Start with a real problem.
Build from there.
Agree & build
Agree the scope and price. We build and test with your team.
Deploy & choose
Get training and a documented handover. Ongoing management is optional.
A SIMPLE WAY TO START
Built for you.
Managed your way.
One-time implementation. Optional ongoing management.
Software and usage costs explained before you commit.
GOOD QUESTIONS. CLEAR ANSWERS.
Let's make
it simple.
What does MarchCrest AI actually do?+
We design and deploy AI agents that connect to your business tools and handle agreed routine tasks. Our starting offers cover D2C customer and order requests, plus lead follow-ups and appointments for B2B and lead-driven teams such as interior designers, real estate agencies and service businesses. We also assess and build custom workflows.
Is this another CRM?+
No. We connect workflows to your existing tools where practical. Your CRM can remain your system of record, while agents help with enquiries, updates and follow-ups. Any replacement or migration is a separate decision.
Do I have to pay a monthly fee?+
Ongoing MarchCrest AI management is optional. You can pay for implementation and handover, or add a maintenance plan. AI usage, hosting, messaging and third-party software may still have recurring charges.
Can you build something specific to my business?+
Yes, you can discuss a custom workflow. We assess feasibility, required integrations and delivery effort before agreeing to a build. A paid assessment may be recommended when the requirements need investigation.
Will agents make every decision automatically?+
No. We agree permissions and human handoffs before launch. Your team handles sensitive decisions and exceptions. Starter customer operations do not include autonomous refunds or pricing changes.
Is the demo connected to a real business?+
This website shows interactive examples with sample data. They demonstrate the proposed experience, not a live client deployment. Actual functionality and supported integrations are confirmed in your project scope.
Make room for
the work that matters.
Tell us what's taking up your team's time.
Let's find a useful place to start.
Tell us what's eating your team's time.
One paragraph is plenty. We'll come back with whether we think it's worth automating — including when the answer is no.
- Phone
- +91 88262 76710
- Office
- 325 H, Medicity, Sector 38
Gurugram 122018, Haryana